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Customer Reviews

Based on 24 reviews
79%
(19)
0%
(0)
4%
(1)
0%
(0)
17%
(4)
C
Charlotte C
Perfect colour!

I don't like wearing lipstick because it always seems too dark on my lips, so when MG Naturals brought out an organic and natural lip gloss, I purchased it straight away! Great customer service when I asked what colour would look best and it looks great!! It tastes great too! Thank you MG Naturals for creating a natural and amazing lip gloss that has colour!!!

S
Sara
Cashmere Lip Gloss

One swipe of Cashmere Lip Gloss taken in our offices with an iphone.

S
Sara

Perfect color, it last forever
I

T
Tori Carr
Amazing stuff love that there's no weird taste either lastly smooth

Very good no bad taste

K
Kathleen Downie
Lip Gloss

This is the first time I’ve ever used any of their products, and I must say I’m pleased.
The gloss isn’t sticky and although it doesn’t last as long as conventional lip glosses it does leave a natural stain on my lips which I really like. Definitely worth purchasing.

D
Del.S
Absolutely love my lipgloss!

Cashmere is my absolute fav but I am guilty of buying them all! Keeps my lips hydrated all day! Love the colours nice and subtle just the way a lipgloss should be. I sometimes wear on top of my lipstick for a little extra moisture & shine!

M
Mel
Naughty advertisement

1. Products is misrepresented. The image attached is of two coats. It’s very, very sheer. Not at all like the advertisement.

2. I don’t know about you healthy makeup seekers but I’ve yet to find one single MG naturals item on the EWG website, and I dare you to. Yet they’re showing a rating for products. It appears mg is rating their own products based on ingredients but a part of how EWG issues ratings is on the percentages of each ingredient used not just the ingredients. Concerning and potentially dishonest tactic

3. Unless you’re singing their praises, customer service is completely lacking. The audacity of their customers to actually voice concerns to a company that won’t accept returns even when they misrepresent or falsely advertise a product.

Thank you for sharing your feedback. We appreciate the opportunity to address the concerns you've raised and provide clarity for our customers.

1. Product Representation: We understand your disappointment with the pigmentation of our lip gloss. However, we assure you that the image provided accurately reflects the product's performance. Double coating swatches to showcase shades is a standard practice in the industry, ensuring customers have a comprehensive view of the product's potential. To further assist our customers, we have included a single swipe swatch for comparison of the shade you purchased.

2. EWG Certification: While we respect the EWG's efforts in promoting safe cosmetics, it's essential to clarify that not all reputable brands seek EWG certification. Our decision not to pursue this certification stems from the large certification fee's, which would ultimately be passed on to our customers. Instead, we prioritize crafting safe products based on the latest research and standards, as evidenced by our CertClean and Safe Cosmetics Australia certifications.

3. Customer Service: We regret any inconvenience you may have experienced in your interaction with our customer service team. Rest assured, we take all feedback seriously and continuously strive to improve our services. Regarding returns, we stand by our policies, which are in place to ensure fairness to all customers.

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