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August 29, 2025 1 min read

We want to keep our U.S. beauties informed about recent changes that may affect your orders.


What’s Changed?

  • New U.S. de minimis rules mean all international parcels may now be subject to duties & taxes.

  • These fees must currently be paid before delivery.


Are You Still Shipping to the USA?

  • ✅ Yes! Even though Australia Post (our national carrier) has paused direct U.S. service, we’ve secured alternative couriers. Your orders will continue to ship safely.

 


Is This Permanent?

  • 💛 No, this is ashort-term arrangement.

  • Once Australia Post resumes service, we’ll work to collect all duties & taxes upfront at checkout. This will make the process seamless, with no extra steps before delivery.

 


Who Collects These Fees?

  • Duties & taxes are set and collected by U.S. Customs. MG Naturals doesn’t add or profit from them — we’re simply ensuring your parcels can reach you.

 

What Should I Expect?

  • You may receive a notification from the courier before delivery, asking you to settle duties & taxes online.

  • Once paid, your order will be released and delivered to your door.

 

Thank you for your patience and continued support. We’re honoured to keep sharing clean, safe beauty with you.

 

Kailah Shannon
Kailah Shannon