Personal shade consult
We'll help you find the one that feels like you.
Every consultation is answered by a real person from our studio.
Tell us a little about your skin, send a photo if you're comfortable, and we'll recommend the shade we'd choose if you were standing in front of us.
No algorithms.
No guesswork.
No obligation.
Our thinking
Why we don't automate shade matching.
Every face is different.
Lighting changes.
Screens change.
Undertones behave differently once they're actually on skin.
We've spent years matching women in person, so we still believe the best recommendation comes from someone who takes the time to look properly.
What happens next
A few questions and, if you're happy to, a photo in natural light.
We compare your photo with our swatches, previous matches and any foundation you've loved before.
Usually within 24 hours, with the shade we'd choose, why we chose it, and anything else we'd tell you if you were sitting across the table from us.
We aren't trying to sell you a shade.
We're trying to help you avoid buying the wrong one.
If we don't think we're the right match for your skin, we'll tell you that too.
From our studio
One of the hardest things about buying makeup online is wondering whether you've picked the right shade.
That's why we still answer every consultation ourselves.
It's slower than software.
But it's the way we'd want someone to help us.
— Kailah
Still nervous?
Every full-size Complexion Cream includes a complimentary sample in the same shade.
Wear the sample first.
If we've missed the mark, your unopened jar can be exchanged.
So there's no pressure to get it perfect on day one.
